Introducing: The Business of Inclusion

The bottom line is that this book is about the bottom line. Revolution not evolution; Introducing: The Business of Inclusion presents a radical and timely challenge to business leaders and HR Professionals who are focused on the equality and diversity agenda. This book is not about having a conscience about difference – it’s about being conscious of difference. It’s not about assimilating and homogenizing difference – it’s about valuing difference. It’s not about making people who are different, the same as us. No, it’s about the power that an organisation can derive from deliberately nurturing and integrating heterogeneous groups of people so that we fit together.

The Business Of Inclusion

Diversity Pocketbook

Linbert Spencer firmly believes that combating discrimination, promoting equal opportunity and valuing the differences in individuals is morally, socially and economically advantageous. It adds value to an organisation – by making it more attractive to investors, would-be employees and customers – and improves output, both quality and quantity. The Diversity Pocketbook is for everyone with responsibility for directing, managing, supervising or influencing others within an organisation. It describes how to: formulate a strategy that values diversity; implement such a strategy; recruit and train a more diverse workforce (the 5D’s – desire, definition, decision, determination and discipline); and set personal diversity and equality objectives. The appointment of a ‘diversity champion’ and dealing with grievances are also dealt with.


Creating and maintaining a culture of inclusion is a critical success factor during normal trading conditions, so, how much more crucial is it when advised social distancing has but a stop to physical nearness? Our inclusion strategies will certainly be stress tested to ensure that they can serve a heightened need for psychological proximity. Inclusive organisations are concerned that those who must now be apart, still feel that they are a part.